We collect customer information to create personalized shopping experiences, enhance service quality, and develop products that align with market demands.
We may collect information such as name, phone number, and email address for contact purposes. Additionally, user product search history helps us provide more relevant product suggestions.
We are committed to safeguarding customer information and storing data only as long as necessary. All personal information is securely protected according to the highest security standards.
Customer Information Management Address:
Customers have full rights to access, modify, or delete their personal information at any time. Ember is always ready to assist.
Users can contact us via hotline, email, or directly at our store to request the deletion of their personal information.
We may share your information with delivery and payment partners to complete transactions. However, we ensure that your information is kept absolutely confidential.
Protecting customer information is Ember’s top priority. We implement strict security measures to safeguard your personal data from any risks.
Ember will regularly update the Privacy Policy and notify you of any changes. You can refer to the latest version on our website.
Cookies are small pieces of data stored on a user’s device when visiting a website. They help the site remember users and provide a personalized experience.
Example: Cookies allow you to auto-login or see previously viewed products.
Ember is committed to protecting user privacy. Information collected through cookies is only used to improve your experience on our website. We do not share this information with any third party unless required by law. Users have the right to control cookies by adjusting their browser settings.
